Support
A person reads every message.
Something broken, a word that looks wrong, a question about a charge. Write in English, Russian or Armenian.
I paid, and the app still shows the free version
Open Settings in the app and tap Restore purchases. Use the same Apple ID you bought with. If it says no purchase was found, write to us with the date of the charge.
How do I cancel?
On your iPhone: Settings, your name, Subscriptions, Mi Qich. Cancel at least 24 hours before the period ends. You keep Pro until then. Deleting the app does not cancel.
Can I get a refund?
Apple handles refunds. Ask at reportaproblem.apple.com. We cannot issue one ourselves, but write to us if it goes nowhere.
Ani says I have no questions left
The free app allows two questions a day, Pro twenty. The count starts again at midnight in Yerevan. A message pack adds questions that never expire and are only used after the daily ones.
I hear the voice but not the small sounds
That is the silent switch. Armenian speech plays even on silent, because it is the lesson. The clicks and chimes respect it.
How do I change or stop the reminder?
Settings in the app, Reminder. It is one a day at most.
How do I start again?
Settings, Reset my progress. It deletes your words, reviews and streak on this phone and cannot be undone. A subscription is not affected.
Something in the Armenian looks wrong
Tell us which word or sentence. We check with a native speaker and fix it.